Stop and Shop Pharmacy: Login, Refill Online, App & More

Anyone who has stood at a pharmacy counter juggling a phone call, a paper script, and a toddler already knows the appeal of handling refills from the couch. Stop & Shop Pharmacy offers several digital ways to do exactly that — through its website, a dedicated mobile app, and an online payment portal.

iOS app availability: Available on Apple App Store ·
Android app availability: Available on Google Play ·
Online prescription payment portal: Available at stopandshopweb.rxtouch.com ·
Online pharmacy refill service: Available via stopandshop.com/pharmacy

Three key details from a real Stop & Shop Pharmacy location show how the service operates on the ground.

The pattern: every digital channel funnels through a single account – the same Stop & Shop login used for grocery purchases – but each channel offers slightly different shortcuts.

How do I log in to my Stop and Shop Pharmacy account?

Create a Stop & Shop Pharmacy account

You need a standard Stop & Shop online account. If you don’t have one, visit stopandshop.com/pharmacy (Stop & Shop pharmacy sign-in page) and choose “Create Account”. You’ll provide your name, email, and a password. The same account works for the pharmacy portal and the app.

Steps to log in online

• Go to stopandshopweb.rxtouch.com (Stop & Shop Pharmacy web portal).
• Enter the email and password tied to your Stop & Shop account.
• If you have a prescription number handy, you can also use it as a quick identifier during the first login.

Reset or recover your password

On the login page, click “Forgot Password?”. An email with reset instructions will arrive in minutes. The Stop & Shop Pharmacy portal supports standard password recovery – no special steps required.

How do I refill a prescription online at Stop and Shop Pharmacy?

Refill via the Stop & Shop website

• Navigate to stopandshop.com/pharmacy (Stop & Shop pharmacy landing page) and select “Refill Prescription”.
• Log in with your account or enter the Rx number from your bottle.
• Choose the prescription you want refilled and select a pickup store.

Refill via the Stop & Shop Rx app

• Open the app after downloading from Google Play (official app publisher) or Apple App Store (official app page).
• Tap “Refill” and either scan the barcode on your bottle or type the Rx number.
• Confirm the pharmacy location and pick-up date.

Set up automatic refills

Inside your account on the web portal (Stop & Shop Pharmacy web portal) or in the app, look for “Auto Refill” under prescription details. Toggle it on. You’ll get a notification before each refill is processed.

What can I do online at Stop and Shop Pharmacy?

Prescription refills and payments

Beyond refilling, the Stop & Shop Pharmacy portal lets you pay for prescriptions online using a credit card or health savings account. The payment portal is separate from the grocery checkout, so you can prepay before you arrive.

Transfer prescriptions

• Use the Stop & Shop Pharmacy services page to initiate a transfer from another pharmacy.
• Provide your current pharmacy’s name, phone, and the prescription details.
• Stop & Shop’s staff coordinates the rest, usually within 24 hours.

View prescription history

Once logged in, you can see a list of all recent prescriptions, their fill dates, and remaining refills. The web portal (Stop & Shop Pharmacy account area) also lets you download a copy of your history for your records.

How do I use the Stop and Shop Pharmacy app?

Download the Stop & Shop Rx app

• iOS: Open the App Store and search “Stop & Shop Rx” or use this direct link (Apple App Store).
• Android: Search on Google Play or use this direct link (Google Play – official publisher).
• The app is free, published by The Stop & Shop Supermarket Company LLC (Google Play listing).

Refill prescriptions from the app

• After logging in, tap the camera icon to scan your Rx bottle barcode.
• Alternatively, manually type the Rx number printed on the label.
• Select your preferred Stop & Shop pharmacy and pick-up time.

Manage family prescriptions

The app allows you to add family members to your account so you can refill for a spouse, child, or parent without needing their bottle. The feature is described as managing “your family’s prescriptions” (Google Play app description).

How do I request my pharmacy records from Stop and Shop?

Request records online

• Log in at stopandshopweb.rxtouch.com (Stop & Shop Pharmacy portal).
• Navigate to “Prescription History” and look for a “Download” or “Print” option.
• Some records (especially immunization records) may require a separate request via the pharmacy’s contact page.

Request records in person

• Visit any Stop & Shop Pharmacy counter and ask the pharmacist for a copy of your medication history or immunization record.
• Bring a photo ID. The pharmacist can usually print it on the spot or within a few days.

What information is included in pharmacy records

Pharmacy records typically list all prescriptions filled at Stop & Shop, dates of fill, dosage, prescriber name, and immunizations administered. The main pharmacy page (Stop & Shop) confirms that records are available upon request.

“The app allows you to view and request refills without having to call or enter the prescription number each time.”

– App Store reviewer on Stop & Shop Rx (Apple App Store Reviews (user feedback))

“You can sign up or sign in, then locate prescriptions using name, age, or Rx number.”

– Pharmacy webinar transcript (YouTube – pharmacy tutorial)

For the regular Stop & Shop customer, the digital shift means fewer trips to the counter and more control from a phone or laptop. The trade-off: the app and web portal each cover a slightly different slice of the workflow – scanning vs. paying, individual vs. family views. The implication for the busy caregiver is clear: use the web portal for payments and full family history, use the app for quick refills at home or on the go. Both beat a phone call.

Frequently asked questions